Tomorrow’s schedule, verified by morning.
A done-for-you insurance verification service for independent dental practices. Our software does the fast part in seconds. Your dedicated verification representative finishes the rest through payer portals and phone calls. Every patient’s report is uploaded to your practice management system before 7:00 a.m., with a source on every line.
- Open Dental & Eaglesoft, more on request
- A dedicated rep for your office
- Same-day and urgent verifications
- BAA signed before we touch a record
Open the full sample report (PDF)Sample data. This is the actual report your office receives for every patient, generated by the VerifyPro app and uploaded to the patient’s chart.
On a different PMS? We will work with you to integrate it. Tell us what you use
Your front desk was hired to take care of patients. Not to sit on hold with a payer.
Verification is the fastest-growing administrative cost in dentistry, and it lands on the two or three people who also answer the phone, check patients in, and collect. Something gives. Usually it is the breakdown.
The fastest-growing admin cost in dentistry.
US dental offices spent $2.1 billion on eligibility and benefit verification in 2023, up 15% in a year. The largest increase of any administrative task.
Source: CAQH Index, 2024Insurance is the number one headache.
55% of dentists name insurance as their top challenge for 2026. Staffing is a close second at 54%, and 70% say hiring assistants is very or extremely hard.
Source: ADA Health Policy Institute, Q4 2025Denials start at the front desk.
Across healthcare, registration and eligibility errors are the single largest cause of claim denials, and each reworked claim costs about $25 in staff time.
Source: MGMA / Change Healthcare Denials Index (healthcare-wide)Software does the fast part. Your dedicated rep finishes the job. You get a done schedule.
Four steps, in order. Electronic where the data is electronic, human where it is not, and every value labeled with how we know.
We read your schedule from your PMS.
A small agent runs on your office server and reads upcoming appointments from Open Dental or Eaglesoft, up to two weeks out. Only the minimum needed to verify leaves your network, encrypted end to end.
One-time install. Nothing new for your team to learn.Electronic eligibility runs first.
For every patient we request eligibility and benefits electronically from the payer. Most benefits come back in seconds, and each field is tagged with where it came from.
Median response under 5 secondsYour dedicated rep handles what the payer left out.
Frequencies, history, waiting periods, missing-tooth clauses, secondary coverage. When the electronic answer is thin, your representative works the payer portal or calls the payer and records the reference number.
Every value carries who, when, and where fromReport uploaded before 7:00 a.m.
The verification report is uploaded to the patient’s chart in your PMS, and a morning summary is in your inbox before your first patient. If something could not be verified, the summary says which patient and why.
Every business morning · same-day on requestA report your team can defend, line by line.
Not an “active or inactive” flag. The full benefits picture, uploaded to the patient’s chart before the day starts, with a source on every value.
What a VerifyPro report includes
- Eligibility & effective dates
- Network status
- Plan type & plan year
- Annual maximum & amount used
- Deductibles & amount met
- Coverage % by category
- Frequencies: exams, X-rays, prophy, perio maintenance, fluoride
- Last-service dates & next eligible
- Waiting periods
- Missing tooth clause
- Downgrades & age limits
- Crowns, implants, dentures & replacement rules
- Ortho benefits & lifetime max
- Secondary insurance & COB
- Payer phone & reference numbers
- Verifier notes
Morning summary · Tuesday
Sent 7:00 AM · 24 patients on today’s schedule
- J. K. · Plan terminated 08/31 · needs new insurance info9:00
- A. P. · $110 annual max remaining · discuss before crown10:30
- S. L. · Cigna DHMO, portal down overnight · call at 8:001:15
Uploaded to your PMS
Every verification comes back as a report in the patient’s chart in Open Dental or Eaglesoft. Nothing to download, nothing to re-key.
A dedicated verification rep
White-glove service. One named representative learns your office, your payers, and your preferences, and your team can reach them directly.
Same-day and urgent verifications
Walk-in, emergency, or a patient added this morning? Tell your rep and the breakdown comes back the same day.
Morning and end-of-day summaries
7:00 a.m.: what is verified, what needs attention, and who to call. 5:00 p.m.: what came in for tomorrow and what is already done.
A source on every value
Electronic response, payer portal, or a call with the rep’s reference number. When a claim is questioned six months later, the receipt is already in the chart.
Flags before the patient sits down
Terminated plans, maxed-out benefits, waiting periods that affect today’s treatment. Flagged at check-in, so the money conversation does not happen at checkout.
You have options. Here is the honest comparison.
Eligibility software clears the easy 80% and hands the rest back to your desk. A virtual assistant needs managing. Hiring is hard and turnover is worse. VerifyPro gives you a dedicated rep and a schedule that simply arrives done.
| What you need | In-house front desk | Offshore virtual assistant | Eligibility software | VerifyPro |
|---|---|---|---|---|
| Full breakdown, not just active/inactive | Partlywhen there is time | Partlyquality varies | Partlywhat the payer returns electronically | Yes |
| Payers with no electronic answer, odd plans, secondary coverage | Yeson hold, in person | Partlysome portals block non-US access | Nofalls back to your staff | Yesportal or phone, by your rep |
| A dedicated rep who knows your office | Yesif you can hire and keep them | Partlystaff rotate | No | Yeswhite-glove, by name |
| Same-day and urgent requests | Partlyif someone is free | Partlytime zones | Partlyelectronic answer only | Yescall or email your rep |
| Report in the chart before 7:00 a.m., including the hard cases | Noas time allows | Partly | Partlythe electronic share only | Yes |
| Source recorded on every value | No | No | Partly | Yeselectronic, portal, or call reference |
| Tells you what could not be verified, and why | Partly | Partly | Partlya dashboard to check | Yesin the morning summary |
| Nothing for your team to babysit | No | Noyou manage them | Noexceptions are yours | Yes |
| BAA, encrypted PHI, audit trail | Partly | Partlyask where the data sits | Yes | Yes |
| Predictable monthly cost | Nosalary, benefits, turnover | Yes | Yes | Yesflat, per office |
“When it comes to eligibility and benefits, I don’t have an automated tool that I can trust, so I don’t use it.”
That trust gap is the reason VerifyPro gives every office a person, not just software.
Built like the data matters. Because it does.
VerifyPro is a HIPAA business associate to your practice. Here is what that means in practice, not in a badge.
BAA first
We sign a Business Associate Agreement before any patient record is touched, and we hold one with every vendor that touches your data.
Encrypted PHI
Patient identifiers are encrypted with AES-256 before they are stored. Everything is encrypted in transit and at rest.
Minimum necessary
Only what is needed to verify leaves your office. Subscriber details go out, benefit fields come back. Nothing else.
Six-year audit trail
Every view and every change of a patient record is logged with who, when, and what, and retained for six years.
Access control
Multi-factor authentication, role-based access scoped to your office, and automatic sign-out for every representative.
PHI-free notifications
Emails and alerts never contain patient identifiers. Summaries use masked names; the details live in the chart.
Built for independent practices. One doctor or five. One office or a few.
VerifyPro is not built for enterprise DSOs with a billing department. It is built for the owner who is still the last line of defense on a wrong breakdown.
You are probably a fit if
- Someone on your team verifies at 7 a.m. before patients arrive, or during lunch, or from home.
- You have lost, or fear losing, the one person who understands insurance.
- You tried eligibility software and still spend hours on the exceptions it hands back.
- You want patients to know what they owe before they sit down, not after.
Not a fit: you want a dashboard to run yourself. VerifyPro is a service that hands you a finished schedule.
Getting started
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Day 1
Meet your dedicated rep
Sign the BAA, meet the representative assigned to your office, and tell us the payers you fight with most.
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Day 2 – 3
Install and first pull
We install the agent on your server on a short call and read your upcoming schedule from Open Dental or Eaglesoft.
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Day 4
First verified morning
Your first reports land in the chart before 7:00 a.m. Your rep walks your team through them.
-
Ongoing
Every business morning
Reports in the chart, summary in your inbox, exceptions called out, and your rep one call away.
Simple monthly pricing, per office.
One flat monthly rate sized to your schedule, so you know the cost before the month starts. No per-call surprises, and no hidden rush fees.
- Every patient on the schedule, including secondary insurance
- A dedicated verification representative for your office
- Morning and end-of-day summaries included
- Month to month. Leave when you want.
Quotes go out within one business day.
Questions independent practices ask us.
Something we did not cover? Email us and a person will answer.
Start with a free sample verification.
Tell us your PMS and the payer you fight with most. Before we talk, we will run a sample verification on that payer so the conversation starts with real data, not slides.
A real person replies within one business day
No demo scheduler, no drip sequence. Just a reply from someone on the verification team.
A sample report you can show your front desk
The same report your team would see in the chart every morning, with a source on every value.
No commitment
If it is not a fit, we will say so. You keep the sample.
Prefer email? hello@verifypro.ai